PX Chat – Restfulness of Hospital Environment
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an engaging PX Chat as we explore the 2025 updates to the HCAHPS survey, with a special focus on the new “Restfulness of Hospital Environment” measure. Breakout discussion groups will provide the opportunity for community members to share how their organizations are addressing the challenges and opportunities tied to rest, noise, and healing environments in support of patient recovery.
*PX Chats are a member benefit. The event is not recorded and does not offer patient experience continuing education credit (PXE).
Breakout Discussion Questions:
- How is your organization currently addressing the restfulness of the hospital environment, and what new strategies are you considering in response to the 2025 HCAHPS changes?
- What operational or cultural barriers have you encountered when trying to create a quieter, more restful patient environment—especially at night?
- How are you gathering real-time or post-discharge feedback about noise and rest from patients, and how are you using that data to drive change?
- Beyond physical noise reduction, what creative approaches have you seen or implemented to promote rest and recovery during a patient’s hospital stay?
Related content
-
Policy & MeasurementSafeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Listen in as Gabriel Bolivar of Maui Memorial Medical Center shares how his passion for finding healthcare improvement strategies drove him to find solutions to better manage patient belongings. From policies to procedures, Bolivar emphasizes effective practices to manage this recurring and often elusive challenge.
Learn more -
Quality & Clinical ExcellenceBeyond Shiny Amenities: Markers of Quality in Essential Hospitals
As Denver Health strives to become Colorado’s most trusted healthcare provider, its mission is grounded in core values of respect, belonging, and responsibility. In this conversation, Amy Friedman and Sharif Abdelhamid, leaders in Denver Health’s experience department, share insights on how a committed workforce and robust community partnerships enable the essential hospital to deliver high-quality,
Learn more -
Environment & HospitalityReviving Humanity in Healthcare: The Power of Story-Sharing
Join Dr. Alexi Puran and Dr. Sherry Kroll as they introduce the Humanity in Healthcare project — a groundbreaking initiative harnessing the power of story-sharing to rebuild trust, foster connection, and restore compassion between patients and physicians. Hear their personal journeys, insights, and the simple yet transformative steps helping bring human connection back to the
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events