PFCC: Beyond the Walls
Erica Steed, Manager, Family Services Development, George Health Sciences Cancer Center
Naomi D. Williams, Family Support Coordinator, Georgia Health Sciences Cancer Center
PFCC is a journey and a practice that should span the lifetime. This webinar shares how minor practice adjustments can and do improve the patient/family experience as well as reduce medical related errors throughout the continuum of care. The session focuses on the four principles of patient family centered care, depicts the simplicity of adopting the practice, and the lasting effects of the patient experience. Participants will identify ways to actively engage patients and family members in their care along with ways to improve each PFCC core principle in their healthcare setting.
Related content
-
Innovation & Technology | Patient Family & Community EngagementBuilding Trust in Healthcare: Insights from UAB Medicine’s Humanistic Care Study
PX MARKETPLACE – 2pm ET / 1pm CT / 12pm MT / 11am PT – Join Chris Brainard, Associate Vice President at UAB Medicine, and Amber Maraccini, VP of Healthcare Executive Advisory at Medallia, for a fireside chat on UAB’s innovative strategies to build trust in patient care. Explore how provider behaviors—like listening patiently and
Learn more -
Patient Family & Community EngagementPrimary Care Productivity and Patient Satisfaction Community Practice: What is the Relationship?
Research has shown a consistent positive association between patient and provider experience and improved patient outcomes and safety. There is a belief that patient satisfaction and physician productivity are competing interests.
Learn more -
Patient Family & Community EngagementPatients’ Perceptions: A Group Differences Study Twelve Months Before and Twelve Months During a Worldwide Pandemic
The COVID-19 pandemic subjected healthcare systems’ to decreasing operational margins, enhanced regulatory scrutiny, and challenges related to patients’ expectations. Until now, there was a lack of empirical evidence studying patients’ perceptions prior to versus deep immersion into the pandemic. This quantitative non-experimental ex post facto causal-comparative study examined if and to what extent there were
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events