Person Centered Care: Definitions and Perceptions of Various Stakeholders
This descriptive qualitative study was designed to increase our understanding of care as experience by various stakeholders in a nursing home. This study took place in the assisted living and long-term care units of one continuing care retirement community that implemented culture change as its model of care. All employees had received an introductory training session on culture change and continued to receive ongoing educational sessions from management staff. Residents and families were given information on patient choice and self-direction by staff.
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Patient Family & Community Engagement | Policy & Measurement | Staff & Provider Engagement
Signals to Action: Northwestern Medicine’s Journey to Humanizing Healthcare Experiences
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