Perfect ratings with negative comments: Learning from contradictory patient survey responses

Policy & Measurement: The Impact of Patient & Family Involvement

By Rosie Bartel  This is the sixth blog in a series of eight by The Beryl Institute’s Global Patient & Family Advisory Board (GPFAB). The intent of this series is to present our perspective on patients’ and families’ lived experience through each of the strategic lenses of The Beryl Institute’s Experience Framework. The Experience Framework