Patient Advocacy During COVID-19 – The Evolving Role of The Patient Advocate
Published October 5, 2020


Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Patient Family & Community Engagement
PFAC Series – PX Chat: Sustaining & Growing a PFAC
Published December 3, 2025
12pm ET / 11am CT / 10am MT / 9am PT – Explore approaches to keep your PFAC thriving over time, expand its influence, and ensure it remains a vital voice in shaping care experiences. Join us for a three-part interactive virtual series designed to help healthcare organizations start, strengthen, and sustain Patient and Family Advisory
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Patient Family & Community Engagement
Adolescents with Cystic Fibrosis Expressing their Possible Selves through Photovoice: a Longitudinal Interpretative Phenomenological Analysis to Prepare a Peer Support Intervention for Healthcare Transitions
Published April 30, 2025
While the transition from pediatric to adult care has become a field of study and practice focused on preparing the adolescent to “become an adult with a chronic condition”, we are conducting participatory research to develop, implement, and evaluate a peer-support intervention aimed at supporting transition from pediatric to adult care for adolescents living with
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Patient Family & Community Engagement | Staff & Provider Engagement
Building Cognitive-Based Compassion into Service Recovery Training
Published October 23, 2025
2pm ET / 1pm CT / 12pm MT / 11am PT – Traditional service recovery training often focuses on key principles and de-escalation techniques, leaving learners with theoretical knowledge but lacking practical implementation skills. In response to rising workplace violence and increasing complaints, we redesigned our service recovery training to incorporate cognitive-based compassion training. This
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