Infrastructure & Governance | Global Perspective
Patient Advisors: How to implement a process for involvement at all levels of governance in a healthcare organization

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Infrastructure & Governance | Quality & Clinical Excellence
Patient Advocacy Community Connection Call: Disruptive Behavior Response Plan
Disruptive behavior undermines the relationships, communication, and teamwork needed to provide high-quality patient care. To promote a culture of safety, health care organizations must address the problem of behaviors that threaten the performance of the health care team. Join the Patient Advocacy Community for an opportunity to discuss disruptive behavior response plans. Connection Calls are
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Infrastructure & Governance
Patient experience in outpatient clinics: Does appointment time impact satisfaction?
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Briner Imaging uses Patient Advocacy Data to Improve the Diagnostic Experience
Achieving a Compassionate, Person-Centered Organization by Design
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