Nursing transfer of accountability at the bedside: partnering with patients to pilot a new initiative in Ontario community hospitals
Published April 25, 2018
Related content
-
Innovation & Technology
A More Human Way to Listen, Understand, and Improve
Published September 12, 2024

Complimentary – Join NRC Health and Hackensack Meridian Health in this webinar and learn how to make healthcare experiences more human for everyone. Liz Paskas, SVP, Chief Patient Experience & Performance Improvement Officer of Hackensack Meridian, will share how the organization is leveraging emerging technologies and modern techniques to create a more holistic picture of
Learn more -
Innovation & Technology
Patient Experience Second Opinion: Expanded Telemed Simulation Broadens Inquiry of Health Care Provider Verbal and Nonverbal Communication Issues
Published November 12, 2025
In the quest to improve patient experience and health outcomes, the impact of provider consultation generally earns serious consideration. This study recruited a richly diverse pool of participants to examine how patient demographics and psychographics during a telemedicine consultation simulation impact the perceptions of the provider that contribute to patient satisfaction. Further, this study relies
Learn more -
Innovation & Technology
PX Pulse: The Price of Care and the Promise of AI – December 2025
Published December 10, 2025

The latest PX Pulse report shows that Americans are increasingly concerned about the cost of care and access challenges, with nearly 70% reporting difficulty getting needed services. While overall experience ratings continue to rise, cost pressures and long wait times remain major barriers. Trust in AI is growing slowly, though most people still prefer limited
Learn more