Nine Spiritual Principles for Patient Experience

David Carl, Executive Director of Pastoral Care and Education, Carolinas HealthCare System
To meet and inspire others through Patient Experience we need to be engaged and inspired from within. Real-world applications of Nine Spiritual Principles will remind attendees of the call and passion for why they got into the healing field in the first place. This focus will in turn have a positive influence on being more fully present with those for whom we care. Through story telling, illustrations, and experiential engagement with the audience, those in attendance will remember how essential it is to view self and others as multi-sensory beings. All present will be asked to recall that they are composed of – Mind-Body-Spirit interfaces – and so are our patients, families, and colleagues we engage.
Related content
-
Staff & Provider Engagement
The “Ableism” Behind Mental Health Professionals’ Perceptions of Support
This paper presents the personal narrative of the author, an individual who has experienced personal and clinical recovery from mental health difficulties. Diagnosed with a mental disorder (NEUROTIC; ICD-10) during my university years, I endured cognitive dysfunction, panic disorder, derangement of ego, suicidal ideation, and depression. Despite these challenges, I have actively engaged in social
Learn more -
Staff & Provider Engagement
Using the Right Tools to Uncover the Hidden Factors Impacting Patient Experience
The entire healthcare industry is being reshaped by trailblazers who make personal and emotional connections that will define the healthcare brands of the future. Those unwilling to make changes and adapt to the expectations of forward-thinkers will be left behind. This learning bite explains why organizations that prioritize experience transformation through innovative tools and solutions
Learn more -
Staff & Provider Engagement
PX Ownership at the Frontline: Innovating an Experience Champions Program
Is your PX team “spinning a lot of plates”? Windie Her shares how UC Health, a huge system supported by only 12 Patient Experience Professionals, faces the challenge of managing numerous tasks while improving experience. To keep its plates from dropping, UC Health developed an Experience Champions program involving 665 frontline staff members across 111
Learn more