Listening to the Unsaid: Utilizing Patient-Reported Outcome Measures (PROMs) to Manage the Dental Anxiety of a Special Child

This article is the journey of a dentist who adopted the additional role of a healthcare manager and embarked on a transformative journey to enhance the realm of pedodontics.
Related content
-
Policy & Measurement
Redesigning Your Approach to Patient Grievances to Improve Experience
UMass Memorial Medical Center transformed its grievance process to better respond to patient feedback by redesigning three key areas. Learn how building strong relationships with leadership, taking a proactive approach, and implementing “Standard Work” led to faster, more thorough responses, ultimately improving patient satisfaction and reducing response times.
Learn more -
Policy & Measurement
Safeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Listen in as Gabriel Bolivar of Maui Memorial Medical Center shares how his passion for finding healthcare improvement strategies drove him to find solutions to better manage patient belongings. From policies to procedures, Bolivar emphasizes effective practices to manage this recurring and often elusive challenge.
Learn more -
Policy & Measurement
Measuring Volunteer Impact
We know that our volunteers make a huge difference in our organizations every day…but how do you show that? It can be challenging to assign hard data to work done with the heart, but those statistics can help illustrate that impact in a more meaningful way to your audience.
Learn more