Innovative Communication Strategies for Staff and Volunteer Services
Discover innovative communications strategies for connecting with staff and volunteers. Participants will be introduced to new methods of relaying messages to enhance training and recruiting, new software for making messages more appealing, and new devices that foster real-time conversation. Attendees will leave the session with tools, templates, and ideas to apply in our rapidly changing world of technology and social media.
Debbie Garrett, CVA, Coordinator of Volunteer and Special Events, St. Jude Children’s Research Hospital
Tricia Spence, CAVS, CDVS, Manager of Volunteer and Special Events, St. Jude Children’s Research Hospital
Related content
-
Innovation & Technology
Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was conducted using Medline, Embase, and CINAHL databases to identify relevant
Learn more -
Innovation & Technology
A Quality Improvement Initiative Using Discharge Education Videos to Improve Communication with Families in a Pediatric Urgent Care
Effective discharge communication, often given in verbal and written form, during pediatric acute healthcare visits positively impacts caregiver satisfaction and competency in providing at-home care. Institutions are beginning to incorporate evidence-based, and standardized multimedia education to try to further improve these outcomes.
Learn more -
Innovation & Technology
Examining the Impact of Telehealth Visits on Patient and Family Experience in a Pediatric Emergency and Urgent Care Center
Providers and healthcare organizations have created novel ways of evaluating patients using telehealth. Patient volumes in urgent cares (UCs) and emergency departments (EDs) continue to climb, contributing to longer wait times and suboptimal patient and family experiences (PFEs).
Learn more