Innovating the Patient Experience
Join the winners of The Beryl Institute’s 2020 Innovation Awards as they share their award-winning efforts to change cultures, implement new strategies and build true partnerships with patients and families.
Organizational Innovation Award – InnovaCare Health Puerto Rico faces unique challenges, including a disproportionately high percentage of seniors, poor infrastructure, provider shortages, hurricane damage and decades of population decline. InnovaCare Health, through its subsidiaries, launched a triad of innovative programs that positively impact the health of their senior population.
Innovative Healthcare Professional Award – Dr. Julie Kennedy Oehlert, Vidant Health Dr. Oehlert’s innovative approach inspires executives, leaders, providers and team members throughout the system to strengthen shared partnerships by demonstrating love and empathy for one another, which translates to a connection back to purpose and creates a culture that supports joy in work.
Innovative Patient/Family Advisor Award – Corey Kimpson, Cambridge Memorial Hospital Corey Kimpson leads by example. Her involvement in the strategic planning process has led the hospital and her colleagues to explore new opportunities to integrate the patient voice into CMH’s culture. As part of the strategic plan that Corey influenced, the hospital is furthering its commitment to integrate patients into the co-design of care.
Related content
-
Innovation & Technology
How are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care
Interactions with rapport are considered essential to palliative care and beneficial to patient outcomes. With the current interest in telehealth, more knowledge is needed about rapport during telehealth encounters in palliative care from the patient and family viewpoint. The objective of this study was to explore patient and family experiences of rapport with health professionals
Learn more -
Innovation & Technology | Quality & Clinical Excellence
MyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care
Learn more -
Innovation & Technology
Experience Framework Lens: Innovation & Technology
By Rosie Bartel The Why: As a focus on experience expands, it requires new ways of thinking and doing and the technologies and tools to ensure efficiencies, expand capacities and extend boundaries of care. P/F Impact: When an organization engages innovative and truly meaningful technology, patients and families experience more efficient care with less stress
Learn more