Innovation & Technology | Supporting the Workforce

How Digital Nursing Is Transforming the Patient Experience

Published September 17, 2026

Explore how Allegheny Health Network is using digital nursing to strengthen communication, streamline admissions and discharges, and provide more personalized support throughout the inpatient experience. Chiyoko Franko shares how this approach combines technology and clinical expertise to reduce bedside nurse workload, improve staff engagement, and ensure patients feel seen, heard, and cared for.

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