Technology and the Promise of a Precise, Personalized Patient Experience
Technology has evolved to truly enhance patient care. Today, AI-driven tools allow patients to track wait times, request comfort items, and give real-time feedback, all through their phones. This “precision engagement” improves satisfaction and outcomes, as hospitals can respond more quickly to patient needs. In this learning bite, Vital shares how these technologies also enhance business performance, increasing hospital ratings and revenue.
Related content
-
Innovation & TechnologyExperience Framework Lens: Innovation & Technology
By Rosie Bartel The Why: As a focus on experience expands, it requires new ways of thinking and doing and the technologies and tools to ensure efficiencies, expand capacities and extend boundaries of care. P/F Impact: When an organization engages innovative and truly meaningful technology, patients and families experience more efficient care with less stress
Learn more -
Innovation & TechnologyDeveloping a patient satisfaction measure for imaging-based patient information during clinical consultations
Learn more -
Innovation & Technology | Patient Family & Community EngagementWhy it’s Vital to Adopt an Aggressive Patient Experience Strategy
Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional CX technologies are helping healthcare organizations improve. Healthcare is already spending more than most industries on CX or patient experience technologies, but Metrigy’s research data shows the need for an increased focus on four technologies that promise high return on investment.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Technology and the Promise of a Precise, Personalized Patient Experience
Access Now