Innovation & Technology | Patient Family & Community Engagement | Global Perspective

Home health care CAHPS® survey: Predicting patient experience performance

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Patient Family & Community Engagement

Escuchame: A Story of Patient Resilience

This article is a narrative following a patient’s experience through the American Healthcare system. This article is written by a second-year medical student. During this time the individual repeatedly engaged in different specialties of medicine such as neurology, neurosurgery, oncology, emergency medicine, gynecology, and primary care. This narrative demonstrates how certain issues such as healthcare
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Patient Family & Community Engagement

Post-Pandemic Needs of Unpaid Family and Friend Caregivers to Effectively Continue Caregiving Duties in one Northern Ontario Health Authority

The Covid-19 pandemic had a significant impact on the support networks for older adults and caregivers as health and social care systems were forced to dramatically change the ways patients and clients interacted with providers, services, and programs. In Northern Ontario, caregivers are older, caring in more intense situations, more likely to be caring for
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Patient Family & Community Engagement

Elevating Pediatric PX: Culture, Champions & the Power of Parent Advisors Episode Summary

This episode explores the evolution of a pediatric Patient Experience. Dive into core values, shared ownership, and practical strategies for building trust, driving change, and creating meaningful experiences for children, families, and staff.
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