Health Equity: The Metronome for Human Centered Care

As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component of healthcare quality improvement. However, in this webinar, we will explore the pivotal role that health equity plays as the cornerstone for enhancing patient, family, and clinician experiences.
Dwight W. McBee, MBA, BSN, RN | Senior Vice President, Chief Experience Officer | RWJ Barnabas Health
Learning Objectives
-Review emerging trends in health equity mandates
-Understand the intersection of health equity and human experience
-Discuss best practice approaches to advancing human experience with a health equity focus
*Headliner webinars are complimentary.
Brought to you by:
Related content
-
Culture & Leadership | Infrastructure & Governance | Innovation & Technology
ED Processes & Improvements: Implementation Best Practices & Outcomes
In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and a consultant will present what they did to improve patient experience outcomes across seven hospitals’ emergency departments which resulted in improved HCAHPS scores in all seven hospitals. The strategic, systemwide process improvements are based on analyses provided through Epic tools and
Learn more -
Quality & Clinical Excellence
Connection Call – Back to Basics: Five Priorities for Restoring Human-Centered Care
12pm ET / 11am CT / 10am MT / 9am PT – Join us for an engaging panel discussion with four contributors to the featured white paper, Reigniting the Human Experience: Strategies for Getting Back to Basics. Together, they’ll explore five focus areas essential to human-centered care, offering practical insights, real-world examples, and actionable strategies
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence
Our Journey to Improving the Experience of Patients 65+
Join us for a panel discussion on enhancing patient experience for patients 65 and older. Experts will explore key population statistics, care challenges, and insights from consumer feedback to better understand patient needs. Learn strategies to improve communication clarity and address What Matters Most at every stage of care. Panelists will share lessons from a
Learn more