Infrastructure & Governance
@Hawkeye Heaven: How University of Iowa Stead Family Children’s Hospital Used Technology and Empathy to Improve Patient Experience
With the introduction of a new children’s hospital facility and personalized technology for patients, UIHC sought to distinguish this new hospital as the destination in the state for children and families navigating health care experiences.
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Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
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Infrastructure & Governance
Let’s collectively raise our voices to say, “We’ve had enough.”
“Racism is a problem with bad policy, not bad people.”
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Infrastructure & Governance | Staff & Provider Engagement
From the Primary Care Frontline: How to Establish a Practical Patient Experience Program
Hear how Tandigm Health in Philadelphia strategized, set-up, rolled out and managed a provider and patient experience program in its earliest phases – moving from awareness building to metrics/compensation and accountability.
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