Frictionless Care: Create Future-proof Initiatives
Dr. Christina Triantafyllou, Vice President Head of Improving Patient Experience, Siemens Healthineers
Isabel Nieto Alvarez, Senior Key Expert for Improving Patient Experience, Siemens Healthineers
What are the expectations of patients and care teams in the new existence of healthcare? How can we meet their demands in an accommodating atmosphere? Learn how diverse populations, including those with limited access to healthcare, think about the future of their care experiences. In this webinar, we share practical approaches of how to integrate patient and care team improvement efforts in your daily routine, comparing and contrasting approaches across a variety of settings:
- children and parents in the diagnostic pathway
- clinicians and healthcare professionals suffering from burnout & exhaustion
- patients and care teams in the cancer pathway
Related content
-
Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Human-Centered Leader Rounding: Using Generational Insights and Personalization
Explore how healthcare leaders can design and adapt their rounding processes to cater to different patient and employee generations, combining generational data with a personalized approach that is specific to the individual. The discussion will focus on personalized care, communication preferences, and bridging generational gaps in expectations through a human-centric approach that prioritizes empathy and
Learn more -
Quality & Clinical Excellence | Staff & Provider Engagement
Good to Great: A Team Approach to Excellence
In 2023 Hartford HealthCare’s Human Experience Team embarked on a Good to Great (G2G) journey to identify teams that have the biggest impact on the metric of likelihood to recommend. The journey began with an analysis of patient experience and colleague engagement data from inpatient units across Hartford HealthCare. By analyzing data for likelihood to
Learn more -
Patient Family & Community Engagement
Experiences of Psychosocial Support in Group Rehabilitation Interventions from Adults with Chronic Conditions – A Qualitative Systematic Review
Psychosocial support in group rehabilitation interventions can provide adequate social support and a basis for self-management. Both healthcare professionals and peers have invaluable roles in helping patients with chronic conditions adapt to their life situation. Interventions should facilitate knowledge sharing and help patients take responsibility for self-management. Furthermore, participants should be able to choose the
Learn more