Finding common threads: How patients, physicians and nurses perceive the patient gown
Published November 19, 2020
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Environment & Hospitality | Patient Family & Community Engagement
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Does your organization struggle with managing patient belongings? If so, join us for “Where are my things?”, an introduction to our latest publication highlighting best practices for safeguarding patient valuables and essential items in hospitals. This tutorial will provide you with a collection of tips and proven methods to apply in your organization to address
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Environment & Hospitality | Quality & Clinical Excellence
The Impact of Adverse Childhood Experiences in Pediatric and Adult Healthcare
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Being a pediatric patient in healthcare can be filled with misconceptions, anxiety, and distress. The adverse childhood experiences that may occur not only impact the pediatric healthcare experience but coping with healthcare experiences well into adulthood. This webinar will discuss adverse childhood experience implications on pediatric and adult coping, long term care, and overall patient
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Environment & Hospitality | Patient Family & Community Engagement
Elevating the Emergency Department Experience: The Impact of Experience Ambassadors
Published April 16, 2025

By Jill Koss, Cook Children’s Medical Center At Cook Children’s Medical Center, we are committed to continuous innovation to enhance the patient and family experience. One key area of focus has been our Emergency Department (ED), where we identified an opportunity to improve the experience of waiting—both in the waiting area and after patients are placed
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