Environment & Hospitality

Finding common threads: How patients, physicians and nurses perceive the patient gown

Published November 19, 2020

Finding common threads: How patients, physicians and nurses perceive the patient gown

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Environment & Hospitality | Patient Family & Community Engagement

Where are my things? An Introduction & Application Tutorial

Published March 28, 2024

Complimentary – Does your organization struggle with managing patient belongings? If so, join us for “Where are my things?”, an introduction to our latest publication highlighting best practices for safeguarding patient valuables and essential items in hospitals. This tutorial will provide you with a collection of tips and proven methods to apply in your organization
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Environment & Hospitality

Recovery: One Restful Night at a Time

Published June 17, 2025

By: Toni Land, MBA, BSN, CPXP When we think about hospitals, the first thing that often comes to mind is a place for treatment and healing. However, one frequently overlooked aspect is the importance of restfulness in the hospital environment. With the 2025 HCAHPS survey changes, a new domain focuses on Restfulness of the Hospital
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Environment & Hospitality

PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – May 2023

Published May 24, 2023

The latest release of PX Pulse points to affordability and access to hospitals and treatments as important issues to consumers. While consumer perception of quality and overall experience remain constant from last quarter, experience in receiving an appointment, especially for urgent care, is falling short of expectations.
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