Exploring the impact of an interprofessional care protocol on the patient experience and outcomes for seniors with diabetes

The Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact

This paper identifies the critical reasons healthcare leaders today must invest in experience leadership and structure. Contributions to this paper were captured from 42 participating organizations via a 50-item survey designed by the Institute’s Experience Leaders Circle. The paper moves beyond lines and boxes, revealing six reasons why a dedicated experience effort and a structure