Empathy Reinvented for the Resistant or Misunderstood Healthcare Professional
Lisa Bruhn, MBA, CPXP | Patient Experience Educator, Marshfield Clinic Health System
Jami Kaiser, CPXP | Patient Experience Educator, Marshfield Clinic Health System
Empathy isn’t a new topic, but helping people that don’t inherently see the value of it, or naturally have the skill to express it, can be challenging. Empathy must include 3 key elements to be interpreted positively. During this session you won’t only learn, but will apply the 3 elements of empathy.
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Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Empathy Reinvented for the Resistant or Misunderstood Healthcare Professional
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