Designing a Safe and Comprehensive Gluten-Free Menu to Improve the Human Experience
Discover how patient feedback at UNC Hospitals led to a comprehensive overhaul of gluten-free food safety protocols. This initiative targeted cross-contamination by establishing dedicated preparation areas for gluten-free items and enhancing staff training on allergy management. Beyond improving safety and expanding menu options, this project fostered stronger cross-functional collaboration and demonstrated a deeper organizational commitment to continuous quality improvement, reshaping the patient experience for individuals with Celiac disease or gluten sensitivities.
Related content
-
Environment & HospitalityOn the Road at Cook Children’s Health Care System
On the Road at Cook Children’s Health Care System – October 2023 by Rikki Chadwick We have reinvigorated our “On the Road” series with a visit to Cook Children’s Health Care System based in Fort Worth, Texas. Knowing every child’s life is sacred, Cook Children’s Promise is to improve the well-being of every child in
Learn more -
Environment & Hospitality | Patient Family & Community EngagementIntegrating Recreational Art Activities into the Patient Experience
This research study explores the impact of recreational art activities on the human experience of hospitalized patients. With funds awarded through The Beryl Institute’s Grant Program, University of Maryland St. Joseph Medical Center launched Heart Cart, a painting program for inpatients. Reaction to the initial pilot from cardiac surgery patients was so positive, the art
Learn more -
Environment & HospitalityVolunteer Services and Patient Experience: Two Halves of the Same Goal
Improving the patient experience has always been a primary reason for volunteers to serve in healthcare settings. Working in partnership with PX can and should be seamless since we share the same end goal. The collaboration between PX and Volunteer Engagement can often lead to solutions for patients and families when challenges arise. Special Interest
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Designing a Safe and Comprehensive Gluten-Free Menu to Improve the Human Experience
$275.00
PURCHASE NOW