Defining the Role of Patient Advocates
Published August 19, 2014
Carol Santalucia, Vice President, Champs Patient Experience/Santalucia Group
This session will focus on the changing role of the patient advocate and the critical role they play in the organization’s patient experience strategy.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events