Creating a Virtual Junior Volunteer Program

Kimberly Brown, Volunteer Manager, Ambulatory Care Services, Harris Health System Bianca de Leon, Volunteer Manager, Lyndon B Johnson Hospital, Harris Health System Courtney Hoyt, Volunteer Manager, Ben Taub Hospital, Harris Health System Andrea Kennedy-Tull, MSBM, CPXP | Director, Patient Experience and Operations, Harris Health System Ian Todd, Volunteer Manager, Harris Health System Listen as the team from Harris Health System discusses how COVID-19 forced them to evaluate the relevancy of their volunteer programs once traditional onsite programs had to be suspended. They quickly learned that by pivoting to a virtual platform they could continue to keep volunteers, staff and community partners engaged while still making a significant impact on the organization.