PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – December 2021
In this report, the impact of COVID-19 continues to be explored along with such topics as health system perceptions and trust, comfort in seeking care and consumers’ ratings for quality of care and experience.
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Policy & Measurement
Factors Influencing Patient Satisfaction with Zambia’s National Health Insurance Scheme: A Systematic Literature Review using Empirical Evidence from Nigeria and Ghana
Universal Health Coverage (UHC) has become important for African nations as they strive to provide equitable healthcare access to all citizens. Implementing a successful National Health Insurance Scheme (NHIS) is crucial to achieving this goal. In pursuit of achieving UHC, Zambia launched the NHIS in 2019 with the ambitious goal of reaching 100% coverage by
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Policy & Measurement
The quantitative assessment of patient satisfaction in the COVID-19 epidemic compared to the epidemic-free period
Surveying patient satisfaction is considered an important part of any systematic program of quality assurance. Quality of healthcare service and patient satisfaction has been affected by the current COVID-19 epidemic. The purpose of the study was to determine how COVID-19 epidemic has affected patients in Slovenia as it is evident via permanently available questionnaire and
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Patient Family & Community Engagement | Policy & Measurement
Staffing Patient Advocacy using Outcome Measures
Hear an overview of the research that went into developing a Patient Advocate staffing model for more than 550 Patient Advocates spanning a 154 VA Medical Centers.
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