PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – December 2021

In this report, the impact of COVID-19 continues to be explored along with such topics as health system perceptions and trust, comfort in seeking care and consumers’ ratings for quality of care and experience.
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Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement
Patient Advocacy Community Connection Call: Effective Practices for Complaint and Grievance Recording and Reporting
In the ever-evolving landscape of healthcare, patient relations play a crucial role in ensuring a positive patient experience. Effective complaint and grievance recording and reporting are fundamental components of this process, directly impacting patient satisfaction, trust, and overall care quality. Join the Patient Advocacy Community for an insightful discussion of effective practices for managing patient
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Policy & Measurement
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