Connecting Volunteers to Hospital Goals: An Inpatient Fall Prevention Program

Traditionally, volunteer programs focus on hours and the total number of volunteers, which misses the opportunity to show impact and a connection to hospital goals. In 2023, Mount Sinai Morningside’s goals focused on our values of flow, people, financial stewardship, and safety and quality. For safety and quality, the key performance indicator for 2023 was to reduce the total number of falls by 7%. Inpatient falls result in significant physical and economic burdens to patients and medical organizations. Utilizing volunteers is a cost-effective means to enhance care, help prevent patient falls and contribute to overall hospital goals. In this webinar, we will discuss the importance of showing the impact of volunteer programs and how to focus your inpatient volunteers on reducing falls, capturing data to report back to leadership, and utilizing Lean methods for continuous improvement.

Learning Objectives
-Examine the impact of volunteers on achieving hospital goals.
-Explore the Morningside Fall Prevention Volunteer Program.
-Equip participants with an understanding of the tools and resources utilized in our process.

Speakers
-Amy Bush, Director of Volunteer Services, Language Services, and Employee Wellness, Mount Sinai Morningside
-Amayelin Meregildo, Volunteer Coordinator, Mount Sinai Morningside

Download presentation slides

*This webinar is an encore presentation from ELEVATE PX 2024.

Non-members can purchase webinars at a cost of $49 each.