Connecting Compassion for Patients with Health Care Worker Wellbeing
This webinar will explore: understanding who patients are, what they need, and how compassion can be shown; research on the benefits of compassionate care for patients and providers; and practical communication skills to avoid common pitfalls that increase suffering. By reconnecting healthcare workers with the “why” of their roles, we can enhance patient experience and staff well-being, proving that compassion benefits both giver and receiver.
Speaker: Kathy Saldana, MA, CPXP | Patient Experience Advisor, Baptist Health Care
Learning Objectives:
-Define the root meaning of “patient” and explain why knowing this term is central to meaningful patient encounters.
-Differentiate between empathy and compassion and know the role of both in providing patient encounters that reduce suffering.
*This webinar is an encore presentation from ELEVATE PX 2025. View the full series.
Non-members can purchase webinars at a cost of $49 each.
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PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Connecting Compassion for Patients with Health Care Worker Wellbeing
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