Compassion Rounds
Published December 7, 2021
Jeff Cousins, member of The Beryl Institute’s GPFAB and Family-Centered Care Consultant, AdventHealth shares how his organization uses Compassion Rounds to provide emotional and spiritual support to families and caretakers during difficult hospital stays.
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Patient and caregiver engagement is a paramount element to ensure the voice of lived experience is integrated and prioritized in research. However, what it looks like to actually participate in authentic patient and caregiver engagement can be challenging without understanding the experience of our patient and caregiver partners. I had the honour of interviewing a
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PFAC Series – Webinar/Panel: Sustaining & Growing a PFAC
Published November 21, 2025
Explore approaches to keep your PFAC thriving over time, expand its influence, and ensure it remains a vital voice in shaping care experiences. Whether you are launching your first PFAC, breathing new life into an existing one, or ensuring long-term success, these sessions will equip you with practical strategies, real-world examples, and expert insights. As
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Evaluating the Net Promoter Score to improve the emergency department patient experience in real-time
Published July 17, 2025
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events