Caring for Ourselves and Others
Beth A. Lown, MD, FACH | Chief Medical Officer, The Schwartz Center for Compassionate Healthcare | Associate Professor of Medicine, Harvard Medical School
In today’s fast-paced healthcare environment, crowded with competing priorities, the human connection is too easily overlooked leaving caregivers burned out and patients and families fearful and suffering. Through innovative programs, education and advocacy, the Schwartz Center is working to support caregivers, healthcare leaders and others and bring compassion to every healthcare experience. Join us as Beth A. Lown, MD shares tactics to help participants: Describe the prevalence of burnout and mental health consequences of the pandemic. Articulate at least 2 strategies that support resilience. Describe the importance and impact of social support.
Related content
-
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Staff & Provider Engagement
PX Ownership at the Frontline: Innovating an Experience Champions Program
Is your PX team “spinning a lot of plates”? Windie Her shares how UC Health, a huge system supported by only 12 Patient Experience Professionals, faces the challenge of managing numerous tasks while improving experience. To keep its plates from dropping, UC Health developed an Experience Champions program involving 665 frontline staff members across 111
Learn more -
Staff & Provider Engagement
A New Take on Patient Advocacy Rounding: An Advocate-to-Caregiver Approach Improving both the Caregiver and Patient Experience
By Kelly Gibbons MSN, RN Rounding is a well-established practice in healthcare, known for significantly improving patient experience scores, reducing safety incidents, and enhancing caregiver satisfaction. But how can patient advocacy teams integrate into the rounding process to benefit not only the patient experience but the caregiver experience at the same time? Many patient advocacy
Learn more