Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation

Maximizing the Wait: 4 Ways to Transform Lost Time in Medical Facilities into Patient Engagement

By Lauren K. Janney, Co-Founder/Chief People Officer at CXPerks   For most patients, the waiting room experience in a medical facility is synonymous with frustration. Whether it’s a routine check-up or an emergency visit, the wait time often feels like lost time—an unavoidable delay in an already stressful situation. It is suggested that nearly 20%