“Bravery and Risk”
Catherine Dale is a pioneer and leader in Experience Based Co-Design and works to improve safety for the NHS. She has also deliberately chosen to take up activities in her personal life that require bravery and risk.
Listen to this jovial conversation and explore employee engagement from a new perspective. Should we all be making deliberate choices to do things outside of work that make us better at work? You decide, after hearing from Catherine Dale.
Related content
-
Staff & Provider EngagementTransforming Residents into Patient Experience Champions
This learning bite highlights an innovative approach to integrating patient experience education into a residency program at SUNY Upstate Medical University. Through “Rotation X,” residents engage in “The Voice of the Patient” sessions, gathering insights directly from patients to improve care. Learn how this initiative equips physicians with the skills, knowledge, and tools to enhance
Learn more -
Staff & Provider EngagementPatient Advocacy Community Connection Call: Promoting a Culture of Collaboration and Teamwork
2pm ET / 1pm CT / 12pm MT / 11am PT – In today’s complex healthcare landscape, cultivating a collaborative spirit across different departments is crucial for providing high-quality patient care and organizational success. Join the Patient Advocacy Community for an opportunity to discuss how to break down silos and promote teamwork. All participants are
Learn more -
Staff & Provider EngagementCommunicating at an Elementary Level: Lessons from Young Learners
Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital Center, shares insights from Career and Communication Day—an innovative initiative that brings elementary school students to her campus. This program not only reinforces essential communication skills among staff but also introduces children to the diverse career opportunities within healthcare. Don’t miss
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events