Beyond Invisibility: Creating a Culture of Inclusion for the LGBTQIA+ Community
Dr. Rhae-Ann Booker, PhD | Vice President of Diversity, Equity & Inclusion, University of Michigan Health – West
Thomas Pierce, LMSW, MPA | DEI Program Coordinator, University of Michigan Health – West
No one should have to delay or avoid healthcare due to concerns about how they will be treated. The experiences and outcomes of sexual and gender minorities in healthcare need increased attention and actions aimed at eliminating health disparities. Presenters will share how their organization improved LGBTQIA+-centered services and care through four approaches. Discover how the intersection of these four approaches and other strategies are achieving the desired organization-wide results on their journey to strengthened LGBTQIA+ inclusion, and how to better meet the needs of diverse and underrepresented populations in healthcare.
Related content
-
Quality & Clinical ExcellenceBack to Basics: Elevating Patient Experience Through Culture and Leadership
In this companion case study, Tara DiDonato highlights how NewYork-Presbyterian is strengthening patient experience by focusing on culture, leadership, and human connection. A return to foundational values is driving meaningful impact across the organization.
Learn more -
Infrastructure & Governance | Patient Family & Community EngagementStarting a Pediatric Parent Advisory Council: Overcoming Adversity
2pm ET / 1pm CT / 12pm MT / 11am PT – Creating a Pediatric Parent Advisory Council (PPAC) can be a transformative way to enhance family-centered care. Join us as we share our journey from the early stages of conceptualizing a PPAC, through navigating the challenges of the COVID-19 pandemic, to launching a council
Learn more -
Patient Family & Community EngagementPX Chat on PFA/PFACS: Sustaining/Growing (December 3, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Beyond Invisibility: Creating a Culture of Inclusion for the LGBTQIA+ Community
$49.00
PURCHASE NOW