Applying Equity, Diversity, and Inclusion in Co-Design with Patient Experience Partners
If diversity of your PFACs is a top strategic priority for your hospital, then this learning bite is for you. North York General Hospital shares how it built a recruitment campaign around three actions that led to hiring 14 new advisors from underrepresented communities. With enhanced diversity in their PFACs, the hospital can now better meet the needs of the people it serves.
Related content
-
Environment & HospitalityCan You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?
A recent study at Penn State College of Medicine examined the impact of interactive educational posters in exam rooms. The study also explored incorporating QR codes into these posters to disseminate information, offering a modern alternative to traditional pamphlets. This approach not only enhanced patient engagement but also provides valuable insights for future research and
Learn more -
Quality & Clinical ExcellenceAccompanying People Affected by Cancer in Their Return to Life After Treatment: A Report on an Experiment Conducted in Canada
This study aims to assess family doctors’ perceived needs for improved patient follow-up post-acute treatment in oncology departments, specifically focusing on the Patient Oriented Discharge Summary (PODS) for individuals living with cancer.
Learn more -
Quality & Clinical ExcellenceQuality of Outpatient Care in Lebanon: A Cross-Sectional Survey
Patient experience is an important driver of healthcare improvement. Yet, in Lebanon, there is a lack of studies focusing on the satisfaction of outpatients with healthcare quality. This study aims to assess the quality of outpatient care in Lebanon from the patient’s perspective and identify its determinants. A cross-sectional survey was administered, between December 2023
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Applying Equity, Diversity, and Inclusion in Co-Design with Patient Experience Partners
Access Now