Advanced Approaches to Patient and Family Council Advisor Engagement: Partnering with Healthcare Providers
Allison Chrestensen, Project Coordinator at Duke University Health System
Tiffany Christensen, Performance Improvement Specialist, NC Quality Center
Tanya Lord PhD, MPH, Director of Patient and Family Engagement, Foundation for Healthy Communities
In this webinar, Tiffany Christensen leads a conversation about engaging your patient and family advisors (PFAs) in quality improvement efforts beyond the Patient and Family Advisory Council (PFAC) table. Based on knowledge and skills gained through their involvement with the PFAC, your PFAs have the ability to contribute to your organization’s patient experience efforts though targeted programs such as peer rounding, quality observers and real-time flow mapping. This webinar will provide participants with an overview of PFA engagement strategies employed by top PFE-performing organizations across the country.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Advanced Approaches to Patient and Family Council Advisor Engagement: Partnering with Healthcare Providers
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