Adapting Volunteer Services to Rapidly Changing Needs during COVID-19
Fernanda Clariana, MA | Volunteer Services Coordinator, Yale New Haven Hospital
The Volunteer Services Department of Yale New Haven Hospital found an innovative way to keep their patients feeling connected and relaxed when visitation was suspended. Using their hospital’s television system, their bedside music visitation program transitioned to a virtual platform, bringing patients a variety of relaxation resources including guided relaxation programming narrated by volunteers, therapy dog videos and Get Well cards from the community. Join this webinar to hear more about Yale New Haven Hospital’s Volunteer Services Department’s innovative approach to connecting with patients.
Related content
-
Innovation & TechnologyExperiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was conducted using Medline, Embase, and CINAHL databases to identify relevant
Learn more -
Innovation & TechnologyPatient Experience and Virtual Reality: The Use of an MRI Exam Simulator
Magnetic resonance (MR) imaging is a safe diagnostic method of high accuracy detection and characterization of various pathological conditions. However, due to the very closed aspect of the apparatus, the high sound amplitude emitted and the need to remain motionless for a significant time, some patients experience discomfort and high levels of anxiety, compromising time
Learn more -
Patient Family & Community EngagementPX Chat on PFA/PFACS: New/Getting Started (August 6, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Adapting Volunteer Services to Rapidly Changing Needs during COVID-19
$49.00
PURCHASE NOW