Adapting Volunteer Services to Rapidly Changing Needs during COVID-19
Fernanda Clariana, MA | Volunteer Services Coordinator, Yale New Haven Hospital
The Volunteer Services Department of Yale New Haven Hospital found an innovative way to keep their patients feeling connected and relaxed when visitation was suspended. Using their hospital’s television system, their bedside music visitation program transitioned to a virtual platform, bringing patients a variety of relaxation resources including guided relaxation programming narrated by volunteers, therapy dog videos and Get Well cards from the community. Join this webinar to hear more about Yale New Haven Hospital’s Volunteer Services Department’s innovative approach to connecting with patients.
Related content
-
Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider EngagementCompassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and peace. The goal is to empower patients and families to learn new
Learn more -
Patient Family & Community EngagementPX Chat on PFA/PFACS: New/Getting Started (February 5, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
Learn more -
Patient Family & Community EngagementEscuchame: A Story of Patient Resilience
This article is a narrative following a patient’s experience through the American Healthcare system. This article is written by a second-year medical student. During this time the individual repeatedly engaged in different specialties of medicine such as neurology, neurosurgery, oncology, emergency medicine, gynecology, and primary care. This narrative demonstrates how certain issues such as healthcare
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Adapting Volunteer Services to Rapidly Changing Needs during COVID-19
$49.00
PURCHASE NOW