A Multilingual Approach to Telehealth and Electronic Records
Published August 19, 2022
Cory Markert, Sales Manager at LanguageLine Solutions, shares the impact of providing on-demand interpreters and access to multilingual patient portals on patient experience
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Innovation & Technology
A Quality Improvement Initiative Using Discharge Education Videos to Improve Communication with Families in a Pediatric Urgent Care
Published November 13, 2024

Effective discharge communication, often given in verbal and written form, during pediatric acute healthcare visits positively impacts caregiver satisfaction and competency in providing at-home care. Institutions are beginning to incorporate evidence-based, and standardized multimedia education to try to further improve these outcomes.
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Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Human-Centered Leader Rounding: Using Generational Insights and Personalization
Published November 26, 2024

Complimentary – Explore how healthcare leaders can design and adapt their rounding processes to cater to different patient and employee generations, combining generational data with a personalized approach that is specific to the individual. The discussion will focus on personalized care, communication preferences, and bridging generational gaps in expectations through a human-centric approach that prioritizes
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Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Purposeful Leadership Rounding
Published May 26, 2023
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
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