A Framework for Improving Parent Satisfaction with the Inpatient Pediatric Admission Process
The Aga Khan University Hospital (AKUH) developed a process to iimplement a communication and accountability strategy to engage all relevant hospital staff with whom the family interacts during the child’s admission process, hence improving their satisfaction with the service quality and improving patient experience.
Related content
-
Environment & HospitalityLost Belongings Workgroup: April 10, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
Learn more -
Environment & Hospitality | Patient Family & Community EngagementDeterminants of ambulatory patients’ satisfaction with encounter at core service stations in a tertiary hospital of a developing country
Learn more -
Environment & Hospitality | Quality & Clinical ExcellenceThe Impact of Adverse Childhood Experiences in Pediatric and Adult Healthcare
Being a pediatric patient in healthcare can be filled with misconceptions, anxiety, and distress. The adverse childhood experiences that may occur not only impact the pediatric healthcare experience but coping with healthcare experiences well into adulthood. This webinar will discuss adverse childhood experience implications on pediatric and adult coping, long term care, and overall patient
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
A Framework for Improving Parent Satisfaction with the Inpatient Pediatric Admission Process
$275.00
PURCHASE NOW