A comprehensive call center supporting safe, efficient operations during a pandemic
Published August 5, 2020
Related content
-
Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement
How Daily Huddles Launch Conversation to Drive Metric Improvement
Published January 9, 2024

Since 2015 Cone Health Medical Group has been intentional about creating a culture of service excellence. Watch this webinar to discover how we partnered with Ritz Carlton Leadership Center to implement some of their key components ensure we have communication traveling from our sites up to our leaders and from our leaders down to our
Learn more -
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
Published July 11, 2024
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Infrastructure & Governance
Restore and Nurture Confidence
Published May 27, 2021
Explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
Learn more