Podcast
Showing 65–80 of 94 results
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Culture & LeadershipLeading through Listening: A Conversation with Garrett South
Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center, shares his inspiring journey from fifth-grade class representative to healthcare executive. In this episode, Garrett discusses the power of connection and belonging in a world reshaped by post-pandemic social isolation.
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Infrastructure & GovernanceLet’s collectively raise our voices to say, “We’ve had enough.”
“Racism is a problem with bad policy, not bad people.”
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Patient Family & Community EngagementLiving beyond expectation, no barriers unbroken
Jono Broad grew up with a diagnosis of bronchiectasis only to learn well into adulthood that the correct diagnosis was cystic fibrosis.
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Culture & LeadershipLooking Back on 2020
In this Special Edition of the To Care is Human podcast series, join both podcasts hosts, Jason Wolf and Tiffany Christensen, as they have a conversation looking back on 2020, a challenging year.
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Culture & LeadershipMicroaggression & Allyism – Bias in Healthcare Part 2
Explore the meaning of microaggression with D’Anna Holmes, the mother of a medically complex child.
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Innovation & TechnologyMicrosoft’s Commitment to Address Health Equity and Disparities
Microsoft is impacting the world by empowering people and organizations through software and the power of data.
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Culture & LeadershipNo More Pizza: Moving Forward with the Basics of Experience
Toya Gorley and Greg Makoul from NRC Health reflect on the power of three fundamentals of experience to drive innovation and improvement in healthcare. Listen as they share these insights and explain how getting back to the basics is more about moving forward than back.
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Staff & Provider EngagementPlan for a season. Stay a Lifetime.
Amy Veneciano shares how she re-evaluated and reset Volunteer Services at UCSF as the waves of COVID-19 subsided. During the long pause in using volunteer services, she describes the pandemic’s silver lining as an opportunity to reflect on what to do differently to make a difference to patients, staff, and the volunteers themselves. Learn how
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Patient Family & Community EngagementRana Awdish – Life beyond “In Shock”
Dr. Rana Awdish shares her harrowing journey from doctor to critically ill patient, in her 2018 memoir, “In Shock.”
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Patient Family & Community EngagementRunning Buddies
Neurosurgeon, Erik Hauck, saved Kara’s life after an unexpected bleed in her brain.
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Patient Family & Community EngagementSpecial Needs Child Changed My Life
The gift of caring for a special needs child.
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Staff & Provider EngagementStories Are Data With A Soul
In a culture where empathy comes as easily as breathing, what comes next in the journey to improve experience?
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Culture & LeadershipTalk about The Stuff That’s Killing Us – Bias in Healthcare Part 3
See healthcare through the eyes of sickle cell patient, Cheslie Johnson, and understand the need for discomfort and honesty from Dr. Ron Wyatt.
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Culture & LeadershipTalk about The Stuff That’s Killing Us – Bias in Healthcare Part 3
Dr. Ron Wyatt finishes this three-part podcast series with an eye-opening conversation concerning what really needs to take place if we commit to changing healthcare for everyone.
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Patient Family & Community EngagementTerrible Healthcare System Made Me Shine
A mom who lost her baby in the NICU, Isabela has taken those difficult experiences and turned them into both her personal and professional motivation to do and be better. Y
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Staff & Provider EngagementThe Critical Integration of Patient Experience and Employee Experience
Learn how having employees that are engaged, excited and happy in their work roles has a direct impact on overall patient experience.
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