Podcast
Showing 65–80 of 107 results
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Innovation & Technology
Healthcare’s Renaissance to Digital Transformation
Published July 17, 2023
Dave Bennett, CEO of pCare, discusses the importance of embracing technology and how a digital transformation can enhance all aspects of the human experience.
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Infrastructure & Governance
I was fine with my body. I just didn’t like that it was mine.
Published September 16, 2019
What must it be like to be a young teen struggling with a sense of being in the wrong body?
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Quality & Clinical Excellence
I’ve Come to Find that Anyone in Healthcare Has a “Why”
Published June 23, 2024
After her younger brother – born with congenital defects and developmental delays – had a traumatic hospital admission experience that impacted her entire family, Stacy Sedlak knew she had to do something to improve the human experience for pediatric patients. Listen in as she discusses her brother’s influence on her “why” and the difficulties that
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Patient Family & Community Engagement
It’s an honor and a privilege to come and get a little vulnerable…
Published February 22, 2021
Ryan Fowler “never wanted for anything” growing up but found himself self-medicating with drugs and alcohol in his teens and 20’s, resulting in full-blown addiction.
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Staff & Provider Engagement
Just Roll With It
Published July 1, 2019
Listen to the journey of one Occupational Therapist who made a transition in her career path due to burnout.
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Culture & Leadership
Leading through Listening: A Conversation with Garrett South
Published November 4, 2024
Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center, shares his inspiring journey from fifth-grade class representative to healthcare executive. In this episode, Garrett discusses the power of connection and belonging in a world reshaped by post-pandemic social isolation.
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Culture & Leadership
Leading with Love: Edison Bond on Advocacy, Resilience, and the Future of Human Experience in Healthcare
Published August 28, 2025
Jason Wolf sits down with Edison Bond, Chief Patient Experience Officer at Episcopal Health Services, to explore his inspiring journey in patient advocacy and leadership. From personal stories of resilience to insights on love, equity, and community in healthcare, Edison shares a powerful perspective on what it truly means to elevate the human experience.
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Infrastructure & Governance
Let’s collectively raise our voices to say, “We’ve had enough.”
Published November 9, 2020
“Racism is a problem with bad policy, not bad people.”
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Patient Family & Community Engagement
Living beyond expectation, no barriers unbroken
Published March 8, 2021
Jono Broad grew up with a diagnosis of bronchiectasis only to learn well into adulthood that the correct diagnosis was cystic fibrosis.
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Culture & Leadership
Looking Back on 2020
Published December 21, 2020
In this Special Edition of the To Care is Human podcast series, join both podcasts hosts, Jason Wolf and Tiffany Christensen, as they have a conversation looking back on 2020, a challenging year.
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Culture & Leadership
Microaggression & Allyism – Bias in Healthcare Part 2
Published August 12, 2019
Explore the meaning of microaggression with D’Anna Holmes, the mother of a medically complex child.
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Innovation & Technology
Microsoft’s Commitment to Address Health Equity and Disparities
Published September 13, 2021
Microsoft is impacting the world by empowering people and organizations through software and the power of data.
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Culture & Leadership
No More Pizza: Moving Forward with the Basics of Experience
Published May 23, 2023
Toya Gorley and Greg Makoul from NRC Health reflect on the power of three fundamentals of experience to drive innovation and improvement in healthcare. Listen as they share these insights and explain how getting back to the basics is more about moving forward than back.
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Staff & Provider Engagement
Plan for a season. Stay a Lifetime.
Published June 9, 2023
Amy Veneciano shares how she re-evaluated and reset Volunteer Services at UCSF as the waves of COVID-19 subsided. During the long pause in using volunteer services, she describes the pandemic’s silver lining as an opportunity to reflect on what to do differently to make a difference to patients, staff, and the volunteers themselves. Learn how
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Patient Family & Community Engagement
Rana Awdish – Life beyond “In Shock”
Published July 29, 2019
Dr. Rana Awdish shares her harrowing journey from doctor to critically ill patient, in her 2018 memoir, “In Shock.”
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Environment & Hospitality
Reviving Humanity in Healthcare: The Power of Story-Sharing
Published May 7, 2025
Join Dr. Alexi Puran and Dr. Sherry Kroll as they introduce the Humanity in Healthcare project — a groundbreaking initiative harnessing the power of story-sharing to rebuild trust, foster connection, and restore compassion between patients and physicians. Hear their personal journeys, insights, and the simple yet transformative steps helping bring human connection back to the
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