Infrastructure & Governance | Diversity Equity and Inclusion

Let’s collectively raise our voices to say, “We’ve had enough.”

Name: Let's collectively raise our voices to say, "We've had enough."
SKU: 1588
Availability: InStock

Published November 9, 2020

“Racism is a problem with bad policy, not bad people.” Dr. Brittani James cares for patients on the South side of Chicago and is a Founding Director of the Institute for Antiracism in Medicine. Join us for this compelling conversation in which this thought leader shares her personal story and concrete steps to becoming an antiracist in healthcare. With all of the energy surrounding dismantling systemic racism in healthcare today, we must listen to the voices of experience and expertise, Dr. James is exactly that voice.

Related content

Infrastructure & Governance

When Integration Tightens Too Much: Patient Experience with Physician Communication and Overall Hospital Ratings in U.S. Acute Care Hospitals

Published January 7, 2026

This grant-funded research report from The University of Texas Health Center at Houston offers the first national evidence on how physician–hospital integration models influence patient experience—especially during the COVID-19 pandemic. Analyzing six national datasets from 2019 and 2022, the study finds that tightly integrated models were associated with lower patient ratings and less resilience in
Learn more
Infrastructure & Governance

Briner Imaging uses Patient Advocacy Data to Improve the Diagnostic Experience

Published February 28, 2022

Achieving a Compassionate, Person-Centered Organization by Design
Learn more
Infrastructure & Governance

Service Recovery for All: The Out-Patient Setting

Published July 7, 2022

Those working in healthcare have been experiencing the challenges associated with incivility of patients and family members. The workforce needs tools to effectively and confidently have conversations with upset individuals.
Learn more

Let’s collectively raise our voices to say, “We’ve had enough.”

Related content

When Integration Tightens Too Much: Patient Experience with Physician Communication and Overall Hospital Ratings in U.S. Acute Care Hospitals

Briner Imaging uses Patient Advocacy Data to Improve the Diagnostic Experience

Service Recovery for All: The Out-Patient Setting

Become a member for access to this resource and more:

Become a member for access to this resource and more:

Let's collectively raise our voices to say, "We've had enough."