Event
Showing 49–51 of 51 results
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Volunteer Professionals Community Connection Call – Onboarding and Recruitment
2pm ET / 1pm CT / 12pm MT / 11am PT – Recruitment and Onboarding were often top of mind pre-COVID but are even more so now! Join us for connection call with other volunteer management leaders to discuss and share best practices including virtual versus in-person. All participants are invited to join the discussion
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Environment & Hospitality
Volunteer Services and Patient Experience: Two Halves of the Same Goal
Improving the patient experience has always been a primary reason for volunteers to serve in healthcare settings. Working in partnership with PX can and should be seamless since we share the same end goal. The collaboration between PX and Volunteer Engagement can often lead to solutions for patients and families when challenges arise. Special Interest
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Innovation & Technology | Patient Family & Community Engagement
What’s Your ETA for Improved PX? Best Practices from Emory Healthcare
When patient experience (PX) is an organizational priority, how you get there matters. Five years ago, Emory Healthcare piloted a mobile app to guide patients through their emergency department (ED) visit. Now, over 60% of their ED patients use it to view personalized wait time estimates, see the status of their test orders and results,
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