COMING SOON
Return on Human Experience:
Eight Principles to Inspire Excellence in Healthcare
In Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare, Jason Wolf and Stacy Palmer of The Beryl Institute demonstrate that if organizations want to transform the experience they provide, achieve the results they aspire to, and realize a return on human experience, they must take an integrated approach.
This book is based on the unbiased research, proven practices, and lessons learned from our powerful global community striving to make healthcare better. Whether you’re an executive, clinician, or passionate champion for experience excellence, this book will help you think differently about how we lead healthcare forward.