Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

PXE Credit Available

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...

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Policy & Measurement

Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care

Baylor Scott & White Medical Center faced a decline in patient experience scores, reaching...

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Quality & Clinical Excellence

Beyond Shiny Amenities: Markers of Quality in Essential Hospitals

As Denver Health strives to become Colorado's most trusted healthcare provider, its mission is...

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Patient Family & Community Engagement

“You May Not Appreciate This Now, But You May Later”: A Qualitative Analysis of the Impact and Meaning of Legacy Interventions as Defined by Bereaved Parents

The death of a child is a significant event that affects the family system....

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Patient Family & Community Engagement

A case study on the impact of an adapted community jury in shaping the Nutrition Standards for hospital menus in New South Wales Australia

Community juries are a form of deliberative democracy and can engage community groups in...

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Policy & Measurement

Co-developing a Paediatric Patient Reported Experience Measure: The Perspectives of Children and Young People

Paediatric Patient Reported Experience Measures (PREMs) are tools that capture what children and young...

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Patient Family & Community Engagement

Patient Engagement and Co-creation in Healthcare Services: A Scoping Review

Objective: The objective of this review was to find literature related to the concepts...

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Patient Family & Community Engagement

Driving Healthy Behaviors through Social Support: The Role of Co-Responsibility in Weight Loss and Maintenance

The effectiveness of out of hospital lifestyle interventions in healthcare is likely co-dependent on...

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Policy & Measurement

Factors Influencing Patient Satisfaction with Zambia’s National Health Insurance Scheme: A Systematic Literature Review using Empirical Evidence from Nigeria and Ghana

Universal Health Coverage (UHC) has become important for African nations as they strive to...

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Quality & Clinical Excellence

Quality of Outpatient Care in Lebanon: A Cross-Sectional Survey

Patient experience is an important driver of healthcare improvement. Yet, in Lebanon, there is...

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Patient Family & Community Engagement

An Exploratory Qualitative Study of Perinatal Experiences in an Acute Setting during Early Phases of the COVID-19 Pandemic

The COVID-19 pandemic was highly disruptive for people delivering babies in-hospital and for obstetrical...

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Culture & Leadership

A Role Discovered: Exploring Northwell Health’s Patient Experience Structure and Leadership Characteristics

Examining the evolution of healthcare, leaders in patient experience (PX) have played a pivotal...

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Innovation & Technology

Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review

This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical...

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