Infrastructure & Governance

A comprehensive call center supporting safe, efficient operations during a pandemic

Published August 5, 2020

A comprehensive call center supporting safe, efficient operations during a pandemic

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Culture & Leadership | Infrastructure & Governance

Crafting a Patient Experience Program While Commissioning a Hospital

Published September 4, 2025
Complimentary – Whether you’re building from the ground up or refreshing your current approach, join this webinar for practical guidance for making patient experience an integral part of your organizational culture. Embedding patient experience into organizational strategy is essential for delivering meaningful, lasting impact, especially when commissioning a new hospital. In this webinar, you’ll hear
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Infrastructure & Governance

Create Transparency across the Healthcare Ecosystem

Published April 22, 2021

In this session of the New Existence Webinar Series we will explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
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Infrastructure & Governance

Connection Call: Aligning Volunteer Services and Patient Experience for Maximum Impact

Published September 24, 2025

We all know that the work that volunteers do in our organizations directly impacts patient experience, but that connection isn’t always clear to your patient experience department. So how do you create and amplify that partnership? Join us as we learn from our peers about their partnerships and experience working with patient experience and how
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