Infrastructure & Governance | Pediatrics
Wait time reality check: The convergence of process, perception, and expectation
share
Related content
-
Infrastructure & GovernanceVolunteer contributions in the emergency department: A scoping review
Learn more -
Infrastructure & GovernanceHidden Opportunities to Design a Better Experience
Observational-Based Patient Interviewing and the Skeptic’s Lens are two key tools used to uncover insights into the kinds of behavior that create a “wow” experience.
Learn more -
Culture & Leadership | Infrastructure & GovernanceThe Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact
Jason A. Wolf, Ph.D., CPXP, President & CEO, The Beryl Institute Brian Carlson, Vice President, Patient Experience, Vanderbilt Health Jennifer Carron Passon, MSOM, CPXP, Patient Experience Officer, BJC Health System Julie Kennedy Oehlert, DNP, RN, Chief Experience and Brand Officer, ECU Health Leaders today in healthcare organizations have come to see a real impact in
Learn more
Engage with the Community
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
CONTINUE WITH PURCHASE
Wait time reality check: The convergence of process, perception, and expectation
Access Now