Integrating the patient and caregiver voice in the context of pediatric, adolescent, and young adult care: A family-centered approach
Published July 25, 2018
Related content
-
Infrastructure & Governance | Quality & Clinical Excellence
Patient Advocacy Community Connection Call: Disruptive Behavior Response Plan
Published September 11, 2024
Disruptive behavior undermines the relationships, communication, and teamwork needed to provide high-quality patient care. To promote a culture of safety, health care organizations must address the problem of behaviors that threaten the performance of the health care team. Join the Patient Advocacy Community for an opportunity to discuss disruptive behavior response plans. Connection Calls are
Learn more -
Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement
How Daily Huddles Launch Conversation to Drive Metric Improvement
Published January 9, 2024

Since 2015 Cone Health Medical Group has been intentional about creating a culture of service excellence. Watch this webinar to discover how we partnered with Ritz Carlton Leadership Center to implement some of their key components ensure we have communication traveling from our sites up to our leaders and from our leaders down to our
Learn more -
Infrastructure & Governance
Storytelling at board meetings: A case study of co-developing recommendations
Published April 27, 2023
In healthcare, stories shared by patients often provide details and insights into experiences of illness and care. Stories are a way to educate healthcare providers and others to improve care and systems to become more patient and family centred and to better meet patients’ needs and priorities. Telling stories may bring benefits to both storytellers
Learn more