Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement

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Experience Management Everywhere
The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must democratize experience management, ensuring the appropriate ownership at every organizational level. Attend this session to
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Eradicating Jargon Oblivion: Enhancing Patient Experience through Clear Communication
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