Environment & Hospitality

Factors in patients’ experience of hospital care: Evidence from California, 2009-2011

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Environment & Hospitality

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This article tells the story of the history and outcome of a 64-year-old woman who had suffered pain and other symptoms for over a decade. The woman thought nothing could be done to help her condition. The procedure that was eventually undertaken brought about a huge transformation in pain reduction and helped with mobility and
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Environment & Hospitality | Patient Family & Community Engagement | Quality & Clinical Excellence

Lessons from Interpreters: Improving Health Equity and Inclusion for all Patients

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Environment & Hospitality | Patient Family & Community Engagement

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So much of healthcare journeys focus on precise treatment protocol to address a medical issue, and clinical experiences are oftentimes the only area of interest. But what happens when you prioritize non-clinical experiences within a hospital setting? This is what St. Jude Children’s Research Hospital set out to do when developing Family Commons, a new
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