Developing approaches to the collection and use of evidence of patient experience below the level of national surveys
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Patient Family & Community Engagement | Staff & Provider Engagement
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The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
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