Transforming Patient Experience, One Clean Room At A Time
Published September 25, 2025
In this learning bite. Jennifer Erick of Sodexo emphasizes the vital role of cleanliness in patient experience and safety. Learn how clinical and support teams can create cleaner, safer spaces that support healing through strong collaboration, clear communication, and real-time service recovery.
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Environment & Hospitality | Patient Family & Community Engagement
Integrating Recreational Art Activities into the Patient Experience
Published April 10, 2023
This research study explores the impact of recreational art activities on the human experience of hospitalized patients. With funds awarded through The Beryl Institute’s Grant Program, University of Maryland St. Joseph Medical Center launched Heart Cart, a painting program for inpatients. Reaction to the initial pilot from cardiac surgery patients was so positive, the art
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Environment & Hospitality
Can You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?
Published February 17, 2025
A recent study at Penn State College of Medicine examined the impact of interactive educational posters in exam rooms. The study also explored incorporating QR codes into these posters to disseminate information, offering a modern alternative to traditional pamphlets. This approach not only enhanced patient engagement but also provides valuable insights for future research and
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Environment & Hospitality
Volunteer Services and Patient Experience: Two Halves of the Same Goal
Published May 8, 2024
Improving the patient experience has always been a primary reason for volunteers to serve in healthcare settings. Working in partnership with PX can and should be seamless since we share the same end goal. The collaboration between PX and Volunteer Engagement can often lead to solutions for patients and families when challenges arise. Special Interest
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events