Culture & Leadership

Why Human Experience Matters

As we close the 11th volume of Patient Experience Journal and a pivotal year for experience efforts globally, it provides a moment of pause, of reflection, and an opportunity to return to purpose. As a publication accessed in over 220 countries and territories around the world, I am heartened by the fact that what is shared on these pages moves you. That what our amazing authors contribute here truly matters. This issue, with its 24 insightful articles, brings our total publication count to 570 articles. These pieces have informed us, pushed our thinking, and challenged our beliefs. This is the essence of our motto “Evidence. Innovation. Patient Forward.” It reflects our commitment to seek answers, push boundaries, and truly listen to and act on what matters to those in healthcare. I have long shared the idea that in healthcare we are “human beings caring for human beings.” I fundamentally stand by this idea, I am guided by it personally, and we have built our community on this premise and the values that comprise it. At the heart of this idea is a fundamental premise, human experience matters, and it may matter now more than ever. If we can push forward together as human beings caring for human beings, we will truly be unstoppable.

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